FAQ
Here are some of the Roomsy friquently asked questions
How to add Booking source
A Booking Source allows you to track which source provided the reservation. This data can be used to identify which sources are the best-performing ones for your hotel. An essential hotel software feauture
Rate Plan Settings
How To Move Rooms For Checked In Guests
Room Move for Inhouse Guests. Sometimes you have to move guests for a reason. This could be for operational issue or the guest may have asked for an upgrade to another room. To setup a room move for a Checked in guest, open the reservation, select the room type and room number they would be moving to and click save. A must have hotel management system feature
How To Make Reservations For An Existing Group
Once you have found the group you are looking to make the reservation for, using the Group Search function or if you see the group on the dashboard screen just click on any reservation. A straight forward feature in out hotel management software
How To Add Another Property To Your Account
If you have more than one property to manage (e.g. you are a owner of two hotels, or of a hotel chain), you can simply add an extra property by clicking on your email address on the top-right corner of the screen. Roomsy hotel pms makes this simple
Setting Up Your Website
If you get a lot of travellers coming to your hotel as a group then we recommend using the Group functionality.
How To Create A Group Booking
1. First, go to [Settings] > [Company] > [General Information] and ensure that all company information is filled in accurately as it will be displayed on your website. Roomsy is a hotel PMS with website for you.